Compliance & Data Transparency

Terra Roots Privacy Policy

Latam Management LLC (DBA Terra Roots) • Barefoot Footwear & Biomechanics

Effective: July 2023 Est. 12 min read

Executive Brief

Summary of Key Principles

Direct Collection

We only collect data provided directly by you during checkout, sizing consultations, or account registration on terraroots.net.

Zero Sensitive Profiling

We do not track health conditions, genetic data, precise GPS coordinates, or religious affiliations. Ever.

Never Sold or Rented

Terra Roots has never monetized customer data and will never sell personal identifiers or browsing activity to third-party data brokers.

Unconditional Deletion

You retain complete autonomy to request the permanent export or erasure of your customer profile, order records, and stored details.

Categories of Information Collected

Terra Roots collects information necessary to execute orders, deliver footwear biomechanics consulting, and maintain an authentic digital shopping catalog.

A. Personal Identifiers & Contact Records

When you create an account, purchase footwear, or request foot-sizing advice, we collect your full legal name, shipping destination address, billing domicile, email address, direct telephone number, and hashed account credentials.

B. Transaction & Payment Processing Records

All financial clearing is executed via Level 1 PCI-DSS compliant payment gateways: Square, Amazon Pay, and PayPal. Terra Roots servers do NOT store raw credit card numbers, CVV security codes, or bank account credentials.

Order Processing & Platform Operations

Your data is strictly applied toward legitimate commercial operations directly connected to providing barefoot footwear products:

Fulfillment & Courier Logistics: Processing shoe orders, cutting custom insoles, printing customs declarations, and dispatching parcel tracking notices via USPS, FedEx, or regional carriers.
Customer Care & Biomechanical Fit Guidance: Answering toe-box width inquiries, advising on barefoot gait transition, handling exchanges, and resolving warranty questions.
Platform Protection: Preventing fraudulent automated checkout attacks, brute-force intrusions, and duplicate discount abuse.

Service Providers & Corporate Transfers

Terra Roots contracts with vetted vendors to administer website hosting, payment authorization, and physical shipping. All third-party providers operate under strict Data Processing Agreements (DPAs) obligating them to hold data securely:

Logistics & Carriers: USPS, FedEx, UPS, and certified regional couriers receive delivery names and destination addresses strictly for parcel transit.

Cloud Infrastructure: Encrypted hosting clusters located in secure North American server facilities.

Business Transfers: In the event of a merger, acquisition, or restructuring of Latam Management LLC, customer data would transition solely as part of ongoing footwear operations, subject to equivalent privacy covenants.

Cookies & Local Storage

We employ lightweight, functional browser cookies to remember your shopping cart items, selected shoe size preferences, and session tokens.

You can block cookies via your browser settings; however, shopping bag checkout persistence will be hindered.

Data Retention Schedules

We maintain order invoices and tax reconciliation documents for 7 years to satisfy federal statutory audit rules. Account profiles inactive for over 36 continuous months are automatically scheduled for purge review.

Inquiry logs and sizing help emails are expunged after 24 months.

Minor Protection (<18)

Terra Roots does not knowingly solicit or collect identifiable information from individuals under the age of 18 without parental consent. If we learn of unintended minor data capture, records are deleted immediately.